Marcus RichardsFuture Market Insights, a market consulting firm, reports that the size of the Microsoft Dynamics market reached 9,821.0 million USD in 2022, and it is expected to surpass 34 million USD by 2033. The popularity of this software is constantly growing, with many companies deciding to upgrade to this ERP and CRM suite from its previous versions instead of implementing other products. What benefits can you gain with the upgrade to the latest version of the software, and how can a professional upgrade partner such as XPLUS assist you? In this article, you will find answers to all of these questions.
Cutting-edge features
Microsoft Dynamics 365 is a state-of-the-art comprehensive ERP and CRM software suite that provides its users not only with functionality crucial for fundamental business operations but also cutting-edge technologies that optimize processes, empowering organizations to stay ahead in the competitive landscape.
Power of AI
The machine learning algorithms integrated into Microsoft Dynamics 365 offer companies a range of new opportunities. These tools enable organizations to leverage their historical data, uncover hidden trends, and identify growth opportunities while mitigating less obvious risks.
Smarter budgeting, production, and procurement planning, asset maintenance scheduling, and developing personalized marketing campaigns are only some of the advantages of utilizing AI in the ERP and CRM processes.
Strengths of IoT
The Internet of Things (IoT) is another example of an innovative technology that can be leveraged by companies that opt for Microsoft Dynamics 365. With this technology, companies can capture, monitor, and collect real-time data streams from connected equipment, machinery, vehicles, and other devices. This, in turn, enables the following functionality:
- Real-time alerting;
- Remote diagnostics and troubleshooting;
- Predictive maintenance;
- Efficient real-time asset tracking;
- Increased safety at the workplace;
- Supply chain optimization.
Robust automation capabilities
Microsoft Dynamics 365 is renowned for its extensive automation capabilities, which can be leveraged for both ERP and CRM business processes.
With this software, enterprises can standardize repetitive operations and effectively automate them. Workflows can be executed without human supervision and triggered in numerous ways, including actions such as record updates, alerts, emails, or task assignments.
Users have the flexibility to automate entire multi-step business processes or leverage automation for workflows that rely on integration between Microsoft Dynamics 365 and other services and applications.
Additionally, Microsoft Dynamics 365 offers advanced AI-driven automation that streamlines not only workflows but also complex decision-making and optimization processes.
Simplified integration and customization
Naturally, as the newest version of the Microsoft ERP and CRM software, Dynamics 365 has greater integration possibilities. In addition to popular Microsoft applications and services including Power Platform, Office 365, and Azure services, this software can also be integrated with third-party products.
Moreover, in addition to its rich default functionality that can be adapted to virtually any type of organization regardless of its industry, Microsoft Dynamics 365 also can be customized and extended with the help of such tools as Power Apps or Power Automate.
Diverse deployment options
Unlike previous versions of Microsoft’s ERP and CRM software, Dynamics 365 offers organizations multiple deployment options tailored to their unique business needs.
With this suite, companies can choose ultimate flexibility through the cloud deployment model, which will free them from the burden of establishing and maintaining costly onsite infrastructure. This model ensures consistency across Microsoft Dynamics 365 applications used on various devices and supports high flexibility of use. Cloud deployment also comes with advanced Azure security measures and backup and recovery functionality.
However, companies that need on-premises implementation can still leverage Microsoft Dynamics 365’s capabilities, which also support this deployment form. With it, organizations gain full control of their data, crucial for regulatory compliance in certain industries, and can operate effectively in regions with limited Internet bandwidth.
Moreover, Microsoft Dynamics 365 can be deployed in a hybrid manner, which allows companies to enjoy benefits from both on-premises and cloud models. Professional upgrade service providers like XPLUS can assist in upgrading your ERP and CRM system with the most suitable deployment model.
Flexible licensing plan and scalability
Microsoft Dynamics 365 is renowned for its exceptional flexibility, allowing organizations to adjust the software to their current needs. Modules can be added or removed as requirements change, and enterprises can adjust the number of users and their access levels to software functionality. This flexibility shapes dynamic licensing costs, adaptable to the organization’s current needs.
Full support and regular upgrades
Outdated software, even if meeting current company needs, can introduce serious vulnerabilities into business operations due to a lack of technical support. Unlike outdated versions, Dynamics 365 receives continuous monitoring and updates from Microsoft’s team, resolving issues, fixing vulnerabilities, and optimizing the software.
Upgrading to Microsoft Dynamics 365 with XPLUS
While the upgrade process can be time-consuming, particularly for large enterprises with complex hierarchies or numerous customizations, professional assistance from experienced upgrade service providers like XPLUS can streamline the migration process. From planning and infrastructure assessment to data transfer, customization, integration, testing, and adoption, comprehensive help offered by upgrade specialists covers all aspects of the migration process.
