Experts Tell Us The Best VoIP Software For Business

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3 years ago
This article showcases our top picks for the Best VoIP Software For Business. We reached out to industry leaders and experts who have contributed the suggestions within this article (they have been credited for their contributions below). We are keen to hear your feedback on all of our content and our comment section is a moderated space to express your thoughts and feelings related (or not) to this article This list is in no particular order.


This product was recommended by Noman Asghar from Fan Jackets

If you’re looking for a software for your business then Slack is the good option for you. It provides great facilities to connect, by text, voice call and video call. It also allows to share file and creating group that can be open and private.


This product was recommended by Kenny Trinh from Netbooknews

Aircall already surpasses expectations by having a name that best describes the product. The software essentially removes the hassle of using physical phone lines and connections. Aircall allows its users to instantly communicate through the cloud allowing businesses to save money and take customer calls online and without investing in a lot of hardware. The software is ideal for businessmen who want reliable and stable VoIP software in the early stages of the business.


This product was recommended by Mikkel Andreassen from Dixa

I would recommend Vonage for businesses, which was one of the VOIP pioneers that is still providing top-notch services in 2020. Vonage provides you with a virtual landline number that you can use to make phone calls through your laptop or mobile phone to clients all over the world. What makes Vonage better than it’s competitors is that they provide you with a physical Vonage box. This additional piece of hardware is hardwired to your internet router, which improves the connection and audio quality of your phone calls. Businesses have started switching over to VOIP since it saves a lot of money on international calls. For any business that needs a robust platform that will guarantee hours of interrupted calls, I would recommend using Vonage as your VOIP provider.


This product was recommended by Krista Baroncelli from Efferent Media

Efferent Media has been using VoIP since we opened our office. The old system worked great while we were all in the office together. Since we are all working from home now during quarantining, our needs have changed. We recently started using Nextiva because of all the integrations they offer. We are now able to transfer a call to another employee via our cellphones/tablets without having to install or configure physical phones as with our last VoIP company. You can change your availability with a ‘Do not disturb’ feature, which is great for those of us who are working more hours when we are stuck working from home. There is a great instant messaging feature as well.

InformaCast Mass Notification

This product was recommended by Paul Shain from Singlewire Software

InformaCast is a mass notification software businesses can use with their VOIP phone systems to send mass notifications throughout their organization. Critical emergency events can impact business continuity, and the key to minimizing that impact is strong communication. InformaCast can help businesses reach all of their people with notifications sent to IP phones, IP speakers, digital signage, desktop computers, mobile devices and more so they respond quickly to incidents. This helps keep people safe and informed and reduces downtime so operations can get back up and running.

Crosswind VoIP/Hosted PBX

This product was recommended by Kylie Knur from JJR marketing

Crosswind VoIP is a truly managed, enterprise-grade, hosted PBX service. Crosswind deploys an integrated SD-WAN solution with its hosted PBX product allowing it to manage and monitor the customer’s ISP. Customers can concentrate on their business, not fighting with their carrier. Crosswind goes one step further to also integrate 4G LTE so that if their carrier is experiencing an issue, they never know it. The circuit rolls over to 4G and back automatically, meaning no downtime for voice or data. With today’s challenges, Customers around the country also have the luxury of allowing their employees to work from home easily. With 24x7x365 support, Crosswind is available to our customers as they meet today’s challenges.


This product was recommended by Mark Miller from Apogee Solutions

As an IT managed services provider, Apogee Solutions use 3CX, as they are not only one of the most cost effective offerings in the marketplace today, they are also easy to deploy and manage. 3CX are also feature rich, alongside offering flexibility, which can be managed on-premise using the existing server infrastructure or within the cloud. VoIP is really part of IT infrastructure and so as an IT managed services provider it means we can provide a full end-to-end solution.

Gamma Horizon

This product was recommended by Matt Tomkin from Quotonga

Gamma Horizon is a hosted business telephone service that provides a huge range of fixed and mobile telephony capabilities by using cloud technology. Gamma Horizon comes with a large range of benefits, including being fully customisable to your requirements and being managed by you easily – this takes away pressure from your IT team. Horizon is adaptable to businesses of all sizes and, thanks to its solutions to common problems, will drive productivity. There are also add-ons that can enhance the service, such as iOs/Android mobile app, full call recording, scripted on hold marketing message and more.

David Friedland

Bit of a gear addict.

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