3 years ago

This article showcases our top picks for the Best CRM Software For Manufacturing. We reached out to industry leaders and experts who have contributed the suggestions within this article (they have been credited for their contributions below).

We are keen to hear your feedback on all of our content and our comment section is a moderated space to express your thoughts and feelings related (or not) to this article This list is in no particular order.


This product was recommended by Peter Rossi from ByRossi

The manufacturing industry has a wide scope and requires CRM software that offers customization. ezeeCRM is the right solution for the manufacturing industry because of its diversity on all sorts of platforms. You can use it for windows and mac or use the web application. Furthermore, it has a mobile application for iOS and Android making your use on the phone effective. It offers intelligent management of supply chain management, which could be useful for many manufacturing companies. You can get support for this software through email or phone and get training services as well. The software has four different pricing plans categorized by the names Seed, Sapling, Plant, and Tree, which charge you $8.33, $11.11, $16.67, and $19.44, respectively, for a single user on each plan. However, you can start with a 7-day free trial to see which plan suits you best. With each increased price, there are added features in the software that you can use. The storage quantity and the quantified offerings are also increased with each pricing plan. For example, the Sapling plan offers 8 GB of storage and 15 workflow automations, whereas the Plant plan provides 12 GB of storage and 30 workflow automations.

Cratio CRM

This product was recommended by Brack Nelson from Incrementors

Cratio CRM is easy to use affordably related to similar software. The best part is its atomization capacity in social media management. The software helps to keep the progress with the power-packing formula of strong policies for implementation. Nothing can stop this tool by making solid plans for project management and distribution. So, you can include all business advertisements on a single platform. Thus, a single application is sufficient to control the business changes as this is the best tool in business development.


This product was recommended by Klaus Meire from Viirastus

Teleduce is a niche cloud-based, Integrated Sales & Marketing (ISM) solution with AI-powered communication, and is one of the best CRM softwares available in the market for manufacturing. It is a product of Corefactors and is available at a starting price of $9.37 per user/month. What I love the most about this software is that it offers a free trial, which is great for testing the platform and seeing if it would be suitable for you to use in the longer run. You get to check if all your needs are being satisfied by the software, and the features it offers are appropriate for your usage. Some of the prominent features that Teleduce has to offer include a calendar/reminder system, email marketing, lead generation, marketing automation and social media integration, lead scoring, the ability to store documents, accessibility from smartphones, segmentation, and task management. Teleduce also lets you generate reports for products (category wise and for each product separately), Google Analytics, and more. However there is one issue that I have faced in its reporting ability, and that is the software starts to lag once the data exceeds beyond lakhs. This manufacturing CRM is a cloud-based system, but can only be used on Androids, Windows, and Mac devices. It can’t be accessed on iOS devices. Moreover, Teleduce only supports English as a language.


This product was recommended by Ales Wilk from animalfate

Zendesk is one of the most modern, innovative, and efficient CRM for the manufacturing industry. As a salesperson, I have found this software to work with amplified efficiency for both B2B and B2C management alike. It enables us to get, manage, and track leads to improve our sales. Zendesk doesn’t just help us in managing leads but also in managing sales and engaging with customers of all fields. Another good thing is that this CRM integrates perfectly with other platforms and websites to generate more leads and improve sales. We can track the sales very easily with its sales reporting features. The best part of using Zendesk CRM is that it has a mobile app for iOS, Android, and Windows phones separately, which enables us to access and track leads and sales from anywhere through our mobile phones.

Freshworks CRM

This product was recommended by Andrew Conrad from Capterra

Because of its advantages such as- – Custom fields, modules, and reports – AI workflows and sales sequences – Predictive contact scoring and lead generation – Sales goals tracking and forecasting

Pipeliner CRM

This product was recommended by Andrew Conrad from Capterra

Why do we recommend it: Because of its advantages like- – Social media selling tools – Drag and drop custom template designer – Kanban-style sales task management – Dynamic sales goal targeting

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Agile development stands at the forefront of the software industry, championing an iterative, high-speed approach reliant on effective team communication and collaboration for success. This piece underscores the indispensable role played by dedicated development teams in agile projects, shedding light on their significance, advantages, challenges, and vital management techniques. Engagement Models in Software Development As businesses embark on software development endeavors, they confront a pivotal decision in choosing the most suitable engagement model for collaborating with skilled teams. Fixed-Price Model Ensures project completion within set timelines and budgets, but may lead to increased costs for desired changes, limiting customization options. Time and Material Approach Offers flexibility by compensating teams based on hours dedicated to the project, allowing for easy adjustments and ideal for projects needing intermittent attention. Dedicated Team Model Balances fixed-price and time & material models, employing specialized teams for adaptable project scopes, ensuring reliability and flexibility in long-term delivery. The Importance of Dedicated Teams in Agile Development Agile development relies on dedicated teams, diverging from traditional project management methods. These teams prioritize frequent collaboration and communication to swiftly adjust requirements and task priorities. Comprised of professionals fully committed to the project, dedicated development teams collaborate to deliver innovative solutions and top-tier results. This section explores their crucial role in agile development and essential strategies for effective team management. Success in agile development depends on the expertise and cooperation of dedicated teams. Efficient communication, coordination, and excellence from every member are crucial for timely results, highlighting the necessity of dedicated software developers. Clear alignment with core business goals and expectations is essential for project success. The Advantages of Employing a Dedicated Team in Agile Development Using a dedicated development team in agile projects has many benefits. Firstly, their commitment ensures excellent results, boosting project success. Secondly, their teamwork increases productivity. Lastly, having a dedicated team improves oversight and control over the project's progress, aiding in accurate outcome estimation. Improved Collaboration and Communication Engaging a dedicated development team in agile projects also yields enhanced collaboration and communication advantages. This dedicated group fosters close cooperation among remote team members, bolstering comprehension of roles and responsibilities and accelerating progress towards business objectives. Establishing dedicated software development teams helps alleviate miscommunication and ensures alignment towards shared goals. Employing a dedicated team also fosters transparency, encouraging open expression of thoughts, seeking advice, and addressing concerns. Quality Assurance and Timely Delivery A dedicated development team in agile development leads to enhanced quality assurance, expedited delivery times, and early issue detection. Collaborative efforts enable swift and effective resolution of such matters, facilitating prompt progress to subsequent tasks. Implementing a dedicated software development team helps minimize delays and ensures alignment with quality expectations. Furthermore, dedicated teams operate with heightened productivity, enabling swift completion of development tasks and adherence to project deadlines. Flexibility and Scalability By enlisting a dedicated development team, projects become more adaptable and scalable. This enables easy adjustment to changes in market conditions or requirements. Businesses can readily modify the team size to match project needs without interrupting ongoing work, ensuring projects remain on schedule and are delivered punctually. Comparing In-House and Outsourced Development Teams In-House Development Team: An in-house dedicated team comprises full-time employees working solely for one company. They have deep knowledge of the company's culture, practices, and technology, smoothly handling projects from start to finish. However, there are challenges with in-house teams: Cost Concerns: Maintaining an in-house team can be expensive, including expenses like recruitment, training, salaries, and benefits, which may strain smaller companies or startups with limited budgets. Expertise Limitations: Internal teams may lack specialized knowledge, technical skills, or industry-specific expertise compared to external teams, particularly in niche industries or specific skill sets. Scalability Issues: In-house teams may struggle to adjust their capacity swiftly to meet changing project demands or priorities. Flexibility Constraints: Internally-based teams may find it challenging to accommodate varying working hours, meet project deadlines, or adapt to different methodologies compared to outsourced teams. Outsourced Development Team: External dedicated development teams, sourced from third-party providers, focus solely on the organization's projects. These professionals offer numerous advantages: Cost Savings: Outsourced teams often provide competitive pricing, reducing expenses on infrastructure, technology, and overhead costs. Access to Expertise: Engaging with a software outsourcing company grants access to specialists from a global talent pool with the required skills and experience. Scalability: Outsourced teams can adjust their workforce to match fluctuations in project scope and priorities, making them valuable for businesses. Flexibility: Remote outsourcing allows for greater flexibility in working hours, project deadlines, and delivery processes. Outsourced development team offers benefits despite challenges like language barriers and time zones. Good communication and teamwork can help overcome these issues. Leaders should consider these advantages when deciding on the best approach for their company's goals. Wrapping Up Having a dedicated team is crucial for success in agile development. Consider the pros and cons of internal versus outsourced teams. While internal teams offer control, they can be more expensive, whereas outsourcing provides expertise at lower costs. If you decide to go with an outsourced dedicated team, VT Labs can provide skilled engineers to meet your agile development requirements.

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Agile development stands at the forefront of the software industry, championing an