3 years ago

This article showcases our top picks for the Best CRM Software For Sales. We reached out to industry leaders and experts who have contributed the suggestions within this article (they have been credited for their contributions below).

We are keen to hear your feedback on all of our content and our comment section is a moderated space to express your thoughts and feelings related (or not) to this article This list is in no particular order.

Microsoft Dynamics 365 Sales

This product was recommended by Scarlett Jonathon from DynamicsSmartz

Microsoft Dynamics 365 for Sales is an intelligent sales solution that helps your team manage the realities of modern selling. It empowers salespeople to build strong customer relationships, take insight-based decisions, and close deals more quickly.


This product was recommended by Abby from Wellpcb PTY LTD

The most significant benefit of choosing a Hubspot is you never have to update reports manually every time, and it is entirely free. This software can handle all the necessary features, including tracking company activities, managing contacts and company profiles, assigning deals or follow the value, organizing all the data in the detailed dashboard, etc., and many other features that any company needs. In Hubspot, you can enjoy unlimited users, data, and up to 1,000,000 contacts with reporting dashboard, company insights, real-time tracking, Email tracking, meeting schedule, and other features as well.

Zendesk Sell Software

This product was recommended by Jatin Kumar from SoftwareAdvice

Key features- – B2B and B2C sales, capture, organize and properly track leads. – Standalone sales automation module. – Capture, organize, and properly track leads. – Integration with MailChimp.

HubSpot Sales Hub Software

This product was recommended by Jatin Kumar from SoftwareAdvice

Key features- – Sales engagement tools, configure-price-quote (CPQ) functionality. – Robust sales analytics and reporting for growing teams. – Connect with over 500 apps in the HubSpot App Marketplace, APIs.

Freshworks CRM

This product was recommended by Brack Nelson from Incrementors

This sales CRM fully featured with event tracking which tracks your customers’ complete life cycle—from a website visitor to a sales qualified lead, deal management-AI power assistant provides a bird’s eyes view of the ongoing deals and highlights those need your immediate attention, Advance reporting which gain actionable insights on sales performance with in-depth analytics, Automate & Personalized emails. Freshworks CRM is a fully built-in phone & chat which engages with your prospectors and customers on their preferred channels such as phone, chat, or email.


This product was recommended by Raaquib Pathan from Salesmate

I’m suggesting this software because it offers a lot of customizations. As different organizations have different sales processes, everyone can use Salesmate according to their requirements. Here are a few of the amazing customizations it offers:- 1) You have full-control in customizing your sales pipeline. You can create as many stages as you want to organize your prospects accordingly. 2) Data sharing customizations: Set-up your organization’s hierarchy and define with whom you want to share the data. 3) Full customization of the dashboard: Many widgets are available that show different matrices and you can add/remove them according to your requirements. 4) Power-dialer feature: Omit yourself from copy-pasting the phone number each and every time you make a call. Just select all the contacts in one go and run a power-dialer to automate the process.

Centra HUB

This product was recommended by Darren Ward from Ward Hygiene

Conduct sales meeting presentations, sales automation tools to track, monitor, and manage pipeline, reduce cost and equipment downtime while increasing team productivity with enterprise facilities and management. The automobile management system helps in the dealership management system(DMS) for simplified automotive inventory, marketing, sales, and service management. The other main features are asset management, project management, professional services, etc. Also, available in the mobile app which always keeps you ahead.


This product was recommended by Dan Costantino from PGH Home Buyers, LLC

It’s simple and logical to customize. It is super visual, allowing sales people to look at their pipeline and know what actions need taken that day because things are color coded. You can create sales forms to embed in a landing page and track conversions..


This product was recommended by Thierry Tremblay from Kohezion

If you are looking for a good customer relations database software, my advice is to check out Kohezion. Kohezion is an online database software developed for small and medium businesses. It offers a range of features, one of which is a CRM template. Anyone can create the database that they’re looking for and ensure that the fields correspond to their business. The main advantage of this approach is that you don’t have to pay for relational database functionality. It already comes with the platform. The only thing you need is an account, and you’ll be set to customize it further. You won’t need any previous coding experience. However, if you happen to need help, we offer professional services. Online database software subscriptions with Kohezion start at $50 per user yearly. Therefore, it is far less expensive than the usual off-the-shelf enterprise software subscription. You can also opt for a 14-day free trial.

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Agile development stands at the forefront of the software industry, championing an iterative, high-speed approach reliant on effective team communication and collaboration for success. This piece underscores the indispensable role played by dedicated development teams in agile projects, shedding light on their significance, advantages, challenges, and vital management techniques. Engagement Models in Software Development As businesses embark on software development endeavors, they confront a pivotal decision in choosing the most suitable engagement model for collaborating with skilled teams. Fixed-Price Model Ensures project completion within set timelines and budgets, but may lead to increased costs for desired changes, limiting customization options. Time and Material Approach Offers flexibility by compensating teams based on hours dedicated to the project, allowing for easy adjustments and ideal for projects needing intermittent attention. Dedicated Team Model Balances fixed-price and time & material models, employing specialized teams for adaptable project scopes, ensuring reliability and flexibility in long-term delivery. The Importance of Dedicated Teams in Agile Development Agile development relies on dedicated teams, diverging from traditional project management methods. These teams prioritize frequent collaboration and communication to swiftly adjust requirements and task priorities. Comprised of professionals fully committed to the project, dedicated development teams collaborate to deliver innovative solutions and top-tier results. This section explores their crucial role in agile development and essential strategies for effective team management. Success in agile development depends on the expertise and cooperation of dedicated teams. Efficient communication, coordination, and excellence from every member are crucial for timely results, highlighting the necessity of dedicated software developers. Clear alignment with core business goals and expectations is essential for project success. The Advantages of Employing a Dedicated Team in Agile Development Using a dedicated development team in agile projects has many benefits. Firstly, their commitment ensures excellent results, boosting project success. Secondly, their teamwork increases productivity. Lastly, having a dedicated team improves oversight and control over the project's progress, aiding in accurate outcome estimation. Improved Collaboration and Communication Engaging a dedicated development team in agile projects also yields enhanced collaboration and communication advantages. This dedicated group fosters close cooperation among remote team members, bolstering comprehension of roles and responsibilities and accelerating progress towards business objectives. Establishing dedicated software development teams helps alleviate miscommunication and ensures alignment towards shared goals. Employing a dedicated team also fosters transparency, encouraging open expression of thoughts, seeking advice, and addressing concerns. Quality Assurance and Timely Delivery A dedicated development team in agile development leads to enhanced quality assurance, expedited delivery times, and early issue detection. Collaborative efforts enable swift and effective resolution of such matters, facilitating prompt progress to subsequent tasks. Implementing a dedicated software development team helps minimize delays and ensures alignment with quality expectations. Furthermore, dedicated teams operate with heightened productivity, enabling swift completion of development tasks and adherence to project deadlines. Flexibility and Scalability By enlisting a dedicated development team, projects become more adaptable and scalable. This enables easy adjustment to changes in market conditions or requirements. Businesses can readily modify the team size to match project needs without interrupting ongoing work, ensuring projects remain on schedule and are delivered punctually. Comparing In-House and Outsourced Development Teams In-House Development Team: An in-house dedicated team comprises full-time employees working solely for one company. They have deep knowledge of the company's culture, practices, and technology, smoothly handling projects from start to finish. However, there are challenges with in-house teams: Cost Concerns: Maintaining an in-house team can be expensive, including expenses like recruitment, training, salaries, and benefits, which may strain smaller companies or startups with limited budgets. Expertise Limitations: Internal teams may lack specialized knowledge, technical skills, or industry-specific expertise compared to external teams, particularly in niche industries or specific skill sets. Scalability Issues: In-house teams may struggle to adjust their capacity swiftly to meet changing project demands or priorities. Flexibility Constraints: Internally-based teams may find it challenging to accommodate varying working hours, meet project deadlines, or adapt to different methodologies compared to outsourced teams. Outsourced Development Team: External dedicated development teams, sourced from third-party providers, focus solely on the organization's projects. These professionals offer numerous advantages: Cost Savings: Outsourced teams often provide competitive pricing, reducing expenses on infrastructure, technology, and overhead costs. Access to Expertise: Engaging with a software outsourcing company grants access to specialists from a global talent pool with the required skills and experience. Scalability: Outsourced teams can adjust their workforce to match fluctuations in project scope and priorities, making them valuable for businesses. Flexibility: Remote outsourcing allows for greater flexibility in working hours, project deadlines, and delivery processes. Outsourced development team offers benefits despite challenges like language barriers and time zones. Good communication and teamwork can help overcome these issues. Leaders should consider these advantages when deciding on the best approach for their company's goals. Wrapping Up Having a dedicated team is crucial for success in agile development. Consider the pros and cons of internal versus outsourced teams. While internal teams offer control, they can be more expensive, whereas outsourcing provides expertise at lower costs. If you decide to go with an outsourced dedicated team, VT Labs can provide skilled engineers to meet your agile development requirements.

Dedicated Teams: The Backbone of Agile Development

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