There are plenty of software packages to choose from below, so if you own a small business then you should be able to find the software that perfectly suits your needs. All of these packages have been recommended in 2020, take a look at the reviews below.
Tableau
This product was recommended by Amit Gami from Business Waste Guru
Many small businesses already use Saleforce as their existing CRM system. Fortunately Tableau offers Salesforce integration making it incredibly easy to populate data needed for customer KPI’s. If you’re looking for KPI’s on internal operational efficiencies, Tableau has a range of API’s to connect with your existing data points to create fantastic visuals of how smoothly your business is operating.
Geckoboard
This product was recommended by Ali Rizvi from Dream Superhero
Whether you’re in the office, working remotely, or on the go, there are simple ways to share your dashboards with your team, and keep an eye on key metrics.
Smartsheet
This product was recommended by Jennifer Willy from Etia
Smartsheet is a web-based collaboration tool that offers project management, team task management, and sales pipeline tracking capabilities. Users can work with other team members, set alerts to perform upcoming tasks.
Scoreboard
This product was recommended by Jennifer Willy from Etia
Scoreboard is also a web-based KPI performance management software with a powerful dashboard and reports functionality. Apart from obvious features, all the data items collected in Scoreboard can be exported files to Word, Powerpoint, PDF, and Excel.
Asana
This product was recommended by Noman Asghar from Fan Jackets
Asana is the most effective KPI Software for small business to large business company because every member can use it without any hassle. You can create your company KPIs in just some clicks without any coding. The dashboard is easy to manage and analyze the KPIs that you need to see first.
SimpleKPI Software
This product was recommended by Hima Pujara from YourTeamInIndia
SimpleKPI lets you track vital metrics. It is suitable for business of almost any industry.
Mode
This product was recommended by Bruce Hogan from SoftwarePundit
Mode is a powerful business intelligence tool that can be used by small businesses to calculate and monitor KPIs. Mode makes it simple to connect with your company’s data source, analyze and transform your data, and bookmark dashboards that visualize your data. It’s a good option for KPIs because the system ingests your company’s real performance data. Mode’s flexibility also means that you can use your data to structure your KPIs exactly how you would like. Finally, the shareable reports help distribute KPIs to the right team members on a regular schedule. Mode offers a limited free version and free trial that can both be used to test the software.
Mixpanel
This product was recommended by Yasir Shamim from PureVPN
Their user interface for slicing and dicing the data into understandable visual graphs that I can share across the non-data-nerd team is amazing and they’re a fraction of the cost of Tableau. Mixpanel’s downside is that you’re getting none of the rollout for free. You need to identify what events make up your KPI and trigger those events when they occur. But any Dev (front or backend) can quickly implement with low overhead.
SCORO
This product was recommended by Nelson Sherwin from PEO Companies
We love this because it allows you to easily visualize all performance meters including overall team performance, sales, budget, etc. That’s incredibly convenient, because it streamlines and compresses the process and the number of tools needed to achieve the exact same job. Why use 14 different tools when you can only use one? It saves us time and money, so we switched as soon as possible.
Monday
This product was recommended by Ruben Bonan from Marketing Marvel
As a small business owner, keeping track of KPIs is vital to our success. I have been using Monday.com as a KPI Software at my company Marketing Marvel. Tracking our KPIs is pretty simple on Monday. We can easily create personalized Dashboards with pie, bar, stacked bar charts with all the data that we have on Monday: the tasks, their status, the time we spend on them but also our budget, our expenses… As a small business, we usually don’t have the time nor the budget to try a lot of different tools. Using Monday enables us to centralize everything and to reduce the time we lose jumping from an app to another As we use Monday for almost everything at Marketing Marvel, we can track all our activities in one place. It reduces the costs and the complexity of using multiple software, for me, it’s the perfect KPI Software and swiss army knife for all the small businesses.
Latana
This product was recommended by Joy Corkery from Latana
When it comes to understanding the target audience, segmentation, overall brand awareness levels, and competitor tracking, Latana’s brand tracking marketing analytics is one of the top software due to its advanced data science and extremely small error margins. When you have a clear factual data of the customer journey, what your audience is looking for and channels they use, along with understanding how this data aligns with your competitors, it provides a very clear insight of how to align your own strategy to gain the maximum of your marketing efforts and ROI.
Sisense
This product was recommended by Daniel Juhl Mogensen from Kodyl
Sisense takes small business KPI tracking to the next level by providing advanced tools to manage big data with analytics and reports. Since small businesses have functions scattered across various datasets, Sisense is able to intelligently convert the data into a more accessible format. The AI then goes further, using the data to predict business trends and visually display the data so it’s easier to interpret. It does this by grouping the data from disparate sources into one single, integrated database for better performance. Users of Sisense can slice and data any way they wish and run it through various built-in filters and analytic tools. Sisense also uses Crowd Accelerated BI technology that enables data synchronization with users inside and outside local networks, allowing seamless cooperation in real-time for teams across the entire company. The software can be installed on-site or completely hosted in the cloud for extra security.