Welp MagazineRestaurant management software systems can help you organize your inventory, track employee hours, generate reports, and more. If used correctly, these systems can improve your profit margins by automating various tasks and saving time on data entry. Here are five smart ways to use your restaurant management software efficiently:
Intelligent Reporting and Analytics
You can use your restaurant management software to generate insightful reports for making better business decisions. This can include customer traffic patterns, sales trends, product-cost breakdowns, labor costs vs. revenue generated, etc. This data will help you identify problem areas and make better business decisions going forward.
Create custom analytics for better insight into what works and what doesn’t work in your kitchen. The ability to drill down by day, station, and product type will help you see which menu items are selling well or have room for improvement.
Tracking Employee Hours and Managing Shift Schedules
Restaurant management software provides built-in scheduling capabilities that can be personalized to your business. You’ll have the information you need to schedule employees more efficiently, resulting in increased customer service and lower costs.
The software helps you organize work schedules for your employees, including the ability to request time off or swap shifts with other staff members at any time. You can also use it to generate reports that show who is working each day and who is scheduled for a specific day.
Some restaurant management software systems will allow employees to clock in/out from their phones using a mobile app, while others must be done manually. You will also need to track employee hours so that you can correctly pay overtime if necessary and keep accurate records for tax purposes.
Customer Feedback
Keep an eye on what your customers are saying in real-time. If you can monitor social media, that’s even better. You’ll be able to see when someone is dissatisfied with their experience at your restaurant and fix it before they go online and leave a negative review about you. The more positive the reviews are for your restaurant, the better your online reputation will be.
Track what’s being said about you through social media sites. If it’s positive feedback, share it on your website and promote that review to others, so they know how much people love dining at your restaurant.
Inventory Management
Inventory management is a key feature of restaurant software. By streamlining your inventory processes, you’ll save time and money while improving customer service. Your system should be able to generate reports that show what ingredients and supplies need to be reordered and how much product is moving through the kitchen each week.
Your restaurant management software system will generate reports showing which menu items are selling well or not, how much money you’ve spent each month, and how much inventory is in stock for specific ingredients. You should be able to view these reports by day, week, or month and generate customized reports that provide the information you need when you’re reviewing your business performance.
Better Customer Reporting
A restaurant management software like TrufflePOS can help you improve customer service by giving your staff the tools they need to understand their customers better. You’ll be able to provide a higher level of personalized service that will reduce waiting time, increase sales and build loyalty with returning guests.
The ability for your employees to customize orders is key in providing great customer experiences. Your restaurant management software should allow employees to create a customer record that can be accessed when they’re at the computer. This makes it easy for them to find out what items have been ordered in the past and provide suggestions based on previous orders.
Restaurant management systems should provide you with detailed information about your guests. You’ll be able to see how many tables each server is handling and what the average check size for each station might be, allowing you to better staff your restaurant based on anticipated demand.
Restaurant management software can be an invaluable tool for any restaurant. It will save you time and money and ease the troubles of organizing your business so that it runs smoothly every day. These systems can provide you with a vast range of reports and analytics. Utilize the available features to get an insight into how your business is doing in terms of sales, labor cost, inventory, etc. You can create custom reports based on time frames and filters to analyze data for better decision-making effectively.
