Experts Tell Us the Best Books on Retail Strategy

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2 years ago
This article showcases our top picks for the Books on Retail Strategy. We reached out to industry leaders and experts who have contributed the suggestions within this article (they have been credited for their contributions below). We are keen to hear your feedback on all of our content and our comment section is a moderated space to express your thoughts and feelings related (or not) to this article This list is in no particular order.

100 Practical Ways to Improve Customer Experience, by: Malcolm McDonald

This product was recommended by Michael Taylor from Shifting Shares

I really enjoyed this book because it focuses on the customer’s experience and too often books on retail strategy tend to over-theorize solutions and forget that everything should be centered on making your customer feel worthwhile. So many companies pay lip-service to putting their customers first but fail to deliver. In this book, author Malcolm McDonald keeps your attention on the customer and why that pays off for you in the long run. This book has really helpful case studies and practical tips for making sure you treat your customers as the most important part of your business….because they ARE!

How Brands Grow by Byron Sharp

This product was recommended by Alex Maven from AlexMaven

This book dispels a huge amount of modern marketing myths like the 1,000 true fans theory, that if you just build a small but loyal following of customers, a brand can grow from increased purchase frequency. That isn’t true, companies all have roughly the same loyalty metrics and they only grow in proportion to a brand’s size. Read it to find all about it and the Double Jeopardy Law. It also shines the light on the key drivers of growth that no one talks enough about ─ Mental and Physical availability. People buy products in a category that they find and can remember.

The Retail Revival by Doug Stephens

This product was recommended by Emma Gordon from USSalvageYards

The Retail Revival is a book that give exposition on the new trend in retailing as the world move to the virtual space. It dwells on consumers behavior and values. The book also give an insight into what the retailing world will look like going forward. It’s a total package on retailing.

Retail Marketing Strategy by Constant Berkhout

This product was recommended by Stella Cooper from PaydayLoansUK

This retail marketing strategy book is ideal for marketing, branding, and supply chain professionals working in retail. Learn research-driven techniques for building customer relationships. This retail marketing strategy guide includes innovating and developing new ways to interact with customers across multiple channels and how to enhance success in their field. Retail marketing strategy showcases five key capabilities for retail excellence, including store execution, organizational development, fact-driven decision making, multichannel operation, and understanding of customer’s needs.

Isn’t It Obvious? by Eliyahu M. Goldratt

This product was recommended by Vasiliy Kiselev from Top 3D Shop Inc.

I can recommend this book to managers of retail chains who seek to optimize logistics in their enterprises and increase profits. Using the example of a fictional family retail chain, the author shows how you can take a company out of crisis and significantly increase profits by building logistics in accordance with the principles of the Theory of Constraints. In addition to practical recommendations, the book also has a motivational part related to resistance to change. The author encourages you to look at complex problems with a fresh eye and offers non-standard approaches to problem-solving.

The Paradox of Choice by Barry Schwartz

This product was recommended by Jason Cordes from CocoLoan

The Paradox of Choice argues why too much choice is not good. Barry Schwartz, in this book, explained what happens when retailers stuff their shops with many enticing options for customers, which will eventually leave the customers feeling anxious rather than seeing, feeling a world of possibility. The author stated in the book that too many choices are emotionally taxing. This book creates a new mindset toward business, and retailers will understand how to curate their shops to make them accessible and enticing.

BUYOLOGY by Martin Lindstrom

This product was recommended by Jason Cordes from CocoLoan

This book will take you on tour to discover how to capture a customer’s attention. It will give you a glimpse of hope because you will learn a new strategy of how to make customers choose your brand. The author Martin Lindstrom took time to examine what drives customers’ behavior. This book is filled with many insights about how our mind motivates our daily decisions and how it affects us positively or negatively.

Retail Strategy by Christine Cuthbertson

This product was recommended by James “Jimmy” Watts from Own The Grill

Because it presents a wide-ranging and inclusive view of retail strategy that includes both frontline and academic perspectives and theory. It’s an all-inclusive book that covers every facet in detail and will literally transform you into a strategic mastermind by the time you’ve finished it. And if it doesn’t, read it again.

Why We Buy by Paco Underhill

This product was recommended by Paul Moody from ProMoverReviews

I recommend Why We Buy: The Science of Shopping by Paco Underhill. The retail world changes rapidly, and every business, both large and small must learn how to deal with global customers. This classic book has been updated recently and has a plethora of case studies that show how customer culture is changing and what you need to do to keep up. This book is a great resource for those who want to learn more about attracting new customers with dozens of practical and proven tips. It shows you how to convert browsers (both online and in-store) into shoppers.

Remarkable Retail by Steve Dennis

This product was recommended by Christina Russo from The Kitchen Community

Why? Because it’s an authoritative, informative, and easy to read and digest guide to how to secure a customer base, and more importantly how to retain it once you have. Steve Dennis’ book teaches you everything you need to know about retail strategy in a world that’s gradually falling victim to both digital and physical disruption.

Reengineering Retail by Doug Stephens

This product was recommended by Ian Kelly from NuLeaf Naturals

One of my favorite books on retail strategy is Reengineering Retail by Doug Stephens. The book is all about retail strategy in the rapidly developing 21st century. It explores past predictions, current trends, and future events that will reshape retail as we know it today. If you’re looking for a deeper look into the shifting demands and expectations of 2022 consumers, this is the book to read.

The Great Game of Business, Expanded and Updated by Jack Stack

This product was recommended by Mimi Paul from Starkflow

The author shares a practical approach to management. His theory of employees understanding the numeric goals of a business will help find new, creative ways to assist management in making profits and additional sales revenue will be helpful to number of organizations, definitely a great strategy book. Totally recommended.

David Friedland

Bit of a gear addict.

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