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Experts Tell us the Best CRM Software For IT Companies

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This article showcases our top picks for the Best CRM Software For IT Companies. We reached out to industry leaders and experts who have contributed the suggestions within this article (they have been credited for their contributions below).

We are keen to hear your feedback on all of our content and our comment section is a moderated space to express your thoughts and feelings related (or not) to this article This list is in no particular order.


HubSpot CRM

This product was recommended by Muhammad Ali Sangi from Streaming Digitally

There are several CRM tools offered within the Market like Salesforce CRM, Marketo, Mautic, and lots of additional however HubSpot proves to be the most effective of all the CRM tools offered within the market as a result of its Zero value and its options. With HubSpot CRM you’ll grow your traffic, convert leads, and improve ROI and it aims to supply tools for social media selling, content management, even your client will simply communicate with effectively assigns, tracks your deals, performance, sales of the corporate and provides additional correct read of your revenue.


Keap

This product was recommended by Jamal Maxsam from Jamal Maxsam L.L.C.

I recommend Keap as the CRM software tool for business. The software allows the user to create landing pages, set appointments, connect a business phone line, and create automated email marketing campaigns. You can also add notes as well as assign tasks to specific contacts. The customer service department is always helpful. When you call, you can speak to a person who will help solve your problem.


Zoho CRM

This product was recommended by Patrick Smith from Fire Stick Tricks

Zoho CRM is not just a suitable customer relationship management software for IT companies but can be considered as the best overall customer relationship management software. I have found it to be quick and user-friendly as its AI-based services make this CRM smarter than many in the market. The AI features make this software able to predict the sales and automate certain tasks to make management and performance easy and quick. The CRM also automates the marketing process such as customer segmentation and lead generation. It can also prove to be an effective software for communication within the company and with customers and partners. Communication with customers is automated for quick responses and better engagement because it is also automated. We are enjoying using this software because the processes are automated.


Lateral Technology

This product was recommended by Ian McManus from Lateral Technology

At the heart of Lateral is a proprietary workflow platform that helps automate communication for organisations. Lateral’s software can send letters, emails and texts and with its intuitive interface helps users easily navigate and streamline their daily workload. Trusted by multiple UK government agencies, law firms and businesses of all types and sizes, Lateral’s technology is helping many companies streamline their operations, saving resources and time and importantly – collecting money faster.


Salesforce

This product was recommended by Wayne Connors from ACCL

Salesforce CRM software is such software which has everything under one roof. It will fulfill all the demands that a CRM software user has. The best feature of this software is – the user company’s executive team can access the software anywhere they want whether it is inside or on the field..


Freshworks

This product was recommended by Wayne Connors from ACCL

This advanced CRM software tool not only provides normal CRM modules but also unique features like auto-dialers, call recording, call routing, and affiliate management. The tool uses a number of communication channels to import leads as well as authenticate, distribute and develop them.

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