Experts Tell Us the Best CRM Software For Manufacturing

Photo by Alexander Tsang on Unsplash
2 years ago

This article showcases our top picks for the Best CRM Software For Manufacturing. We reached out to industry leaders and experts who have contributed the suggestions within this article (they have been credited for their contributions below).

We are keen to hear your feedback on all of our content and our comment section is a moderated space to express your thoughts and feelings related (or not) to this article This list is in no particular order.


This product was recommended by Peter Rossi from ByRossi

The manufacturing industry has a wide scope and requires CRM software that offers customization. ezeeCRM is the right solution for the manufacturing industry because of its diversity on all sorts of platforms. You can use it for windows and mac or use the web application. Furthermore, it has a mobile application for iOS and Android making your use on the phone effective. It offers intelligent management of supply chain management, which could be useful for many manufacturing companies. You can get support for this software through email or phone and get training services as well. The software has four different pricing plans categorized by the names Seed, Sapling, Plant, and Tree, which charge you $8.33, $11.11, $16.67, and $19.44, respectively, for a single user on each plan. However, you can start with a 7-day free trial to see which plan suits you best. With each increased price, there are added features in the software that you can use. The storage quantity and the quantified offerings are also increased with each pricing plan. For example, the Sapling plan offers 8 GB of storage and 15 workflow automations, whereas the Plant plan provides 12 GB of storage and 30 workflow automations.

Cratio CRM

This product was recommended by Brack Nelson from Incrementors

Cratio CRM is easy to use affordably related to similar software. The best part is its atomization capacity in social media management. The software helps to keep the progress with the power-packing formula of strong policies for implementation. Nothing can stop this tool by making solid plans for project management and distribution. So, you can include all business advertisements on a single platform. Thus, a single application is sufficient to control the business changes as this is the best tool in business development.


This product was recommended by Klaus Meire from Viirastus

Teleduce is a niche cloud-based, Integrated Sales & Marketing (ISM) solution with AI-powered communication, and is one of the best CRM softwares available in the market for manufacturing. It is a product of Corefactors and is available at a starting price of $9.37 per user/month. What I love the most about this software is that it offers a free trial, which is great for testing the platform and seeing if it would be suitable for you to use in the longer run. You get to check if all your needs are being satisfied by the software, and the features it offers are appropriate for your usage. Some of the prominent features that Teleduce has to offer include a calendar/reminder system, email marketing, lead generation, marketing automation and social media integration, lead scoring, the ability to store documents, accessibility from smartphones, segmentation, and task management. Teleduce also lets you generate reports for products (category wise and for each product separately), Google Analytics, and more. However there is one issue that I have faced in its reporting ability, and that is the software starts to lag once the data exceeds beyond lakhs. This manufacturing CRM is a cloud-based system, but can only be used on Androids, Windows, and Mac devices. It can’t be accessed on iOS devices. Moreover, Teleduce only supports English as a language.


This product was recommended by Ales Wilk from animalfate

Zendesk is one of the most modern, innovative, and efficient CRM for the manufacturing industry. As a salesperson, I have found this software to work with amplified efficiency for both B2B and B2C management alike. It enables us to get, manage, and track leads to improve our sales. Zendesk doesn’t just help us in managing leads but also in managing sales and engaging with customers of all fields. Another good thing is that this CRM integrates perfectly with other platforms and websites to generate more leads and improve sales. We can track the sales very easily with its sales reporting features. The best part of using Zendesk CRM is that it has a mobile app for iOS, Android, and Windows phones separately, which enables us to access and track leads and sales from anywhere through our mobile phones.

Freshworks CRM

This product was recommended by Andrew Conrad from Capterra

Because of its advantages such as- – Custom fields, modules, and reports – AI workflows and sales sequences – Predictive contact scoring and lead generation – Sales goals tracking and forecasting

Pipeliner CRM

This product was recommended by Andrew Conrad from Capterra

Why do we recommend it: Because of its advantages like- – Social media selling tools – Drag and drop custom template designer – Kanban-style sales task management – Dynamic sales goal targeting

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